Buyer feedback
Tina Aldea Soulmate Sketch complaints
Public complaints deserve attention, but they should be reported as customer experiences—not automatically converted into universal facts.
Trustpilot showed 45 reviews and a 1.3/5 score when checked in September 2026. Recent reviewers alleged unexpected charges, generic/AI-looking output, preference mismatches and refund problems.
Recurring themes to investigate
Charges & upsells
Some reviewers say their final spend exceeded the initial amount they expected.
Artwork & personalization
Some reviewers describe generic output or say preferences were not reflected.
Refund friction
Some reviewers report difficulty obtaining refunds.
What this evidence does not prove
Self-selected reviews do not establish the experience of every customer or the percentage of all buyers who are dissatisfied. They do establish that a prospective buyer has meaningful negative feedback to consider.
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